All personal information that ayeT-Studios collects through users by the use of the websites and services that users voluntarily submit and provide in the course of all business relations will handled by ayeT-Studios in regards to applicable data protection legal provisions.
3. User Personal Information
ayeT-Studios collects, processes and stores personal information from the user that the user voluntarily submits via forms on the website or services or elsewhere operated by ayeT-Studios in electronic or any other form of communication. To register to use the websites or services from ayeT-Studios the user needs to submit certain personal information. This includes among other things names and email address.
4. Storage of Information
When a user makes use of websites or services operated by ayeT-Studios, ayeT-Studios automatically saves through usage of cookies the domain name and/or IP address of the computer used to contact ayeT-Studios as well as the date, length of visit at website or service operated by ayeT-Studios, pages accessed by the user and browser used.
Mobile Use of the Services:
Via smarphones, tablets or other mobile devices users can also access content and services from ayeT-Studios. ayeT-Studios then stores the device’s identification number (i.e. ANDROID_ID, IMEI, MAC Adresses) that accesses the content or service in an anonymized form as well as the standard technical information (i.e. operating system version, device type, and so on) to enable the user to access the content or service.
If submitted, ayeT-Studios stores the email addresses of its users. Users either submit their email address voluntarily via contact form or by submitting it in the course of direct communication with ayeT-Studios.
Information via Communication:
ayeT-Studios saves the history of communication, when the user submits a ticket to ayeT-Studios customer support as well as the information submitted by the user in the course of the communication (i.e. email address). ayeT-Studios does this in order to answer the user inquiry as best as we can. We do not share this information with third parties.
Other voluntarily submitted Information:
Our main concern is to always try to improve our offers and services as well as to adapt them to its users as best as we can. In the course of that approvement process the user can submit additional information to ayeT-Studios as part of the use of offers and services operated by ayeT-Studios or in the course of direct communication. Information stored are such as name, address, age, gender, interests and, if applicable, payment data. Payment data is only stored if the user processes a payment via ayeT-Studios. The user can also allow ayeT-Studios to record their usage behavior on partner websites.
5. Third Party Information Gathering
Usage data from Publishers (publisher-user):
Publishers who work with ayeT-Studios share information about behavior of the publisher-user’s usage. ayeT-Studios needs the publisher-user’s data in order for the the user to receive benefits for offers from the publisher. By doing so, the publisher assigns each user a personal ID (“UserID”) connected with the usage data. The UserID can only be read out by the publisher. ayeT-Studios is not able to directly associate the usage data shared by the publisher via the UserID with the user. ayeT-Studios can only determine the identity of the publisher-user if the publisher-user itself initiates such a request.
Thus, the information transmitted by the publisher to ayeT-Studios is not related to one individual. This applies unless the publisher-user disclosed its identity and therefore waiving the protection of his private information (for instance accessing the publisher’s content with a user name connected to the real name or entering the email address on the publisher’s website). In this case, but not solely, ayeT-Studios is entitled to the above-mentioned rights to use the personal information.
6. Use of Personal Information
Optimization of the service:
ayeT-Studios collects, processes, and stores users’ personal information, when seeing a legitimate business purpose for it. Expressed in a different way ayeT-Studios collects, processes, and sotres user data to better understand users of their websites and services and therefore offer them better services. For instance ayeT-Studios can not only use the information stored for direct processing of the agreement concluded with the user (for example use of services, creation of invoices, use of customer support), but also use it to identify malfunctions and/or misuse of ayeT-Studios websites and services.
Prevention and combat of abuse:
Thus, ayeT-Studios logs and stores information on the use of ayeT-Studios websites and services such as activity on the publisher’s website and service in regard to customers’ advertisements or services, including the monitoring of behavior patterns and checking for manipulations. This can be useful and therefore is used to detect misuse or improper activity by the user or publisher-user. ayeT-Studios uses special software to detect the use of illicit scripts and identify the IP address as well as other data in regard to the behavior of users and publisher-users. If ayeT-Studios determines that a user or publisher-user violates its contractual obligations, for instance by using illicit scripts, ayeT-Studios explicitly reserves the right to bring the user’s or publisher-user’s data together with other data stored by ayeT-Studios on this person to prove the violation. We will then possibly take additional measures against the users or publisher-users concerned to restore normal operation.
Billing of services:
Insofar as it is required for billing, ayeT-Studios is entitled to share user data with the service provider responsible for payment processing. ayeT-Studios is also entitled to provide user data to third parties authorized to collect outstanding balances, insofar as this information is required or useful to collect the balance. When cooperating with third parties for these services, ayeT-Studios will obligate them to observe applicable data protection laws and guarantee sufficient data protection.
ayeT-Studios is entitled to anonymously use the information stored by and from the user or publisher-user to evaluate interests, user behavior and demography. ayeT-Studios is also entitled to anonymously analyze information stored about the user or publisher-user in an statistical and aggregate form. If and to the extent to which ayeT-Studios uses data to create user profiles, ayeT-Studios will never share the profiles with third parties without the consent of the person concerned and will immediately cease the use of the user profile if the user or publisher-user objects to it.
Based on the information submitted to ayeT-Studios as well as the actions within ayeT-Studios websites and services, ayeT-Studios may allow third parties to contact the user for advertising purposes. As long as the user does not object to the use of its user data for this purpose, advertising can be sent that matches his or her profile and interests. The information cannot be attributed to the user, unless the user voluntarily made this information on a website or service operated by ayeT-Studios.
The email addresses acquired through an offer form of ayeT-Studios or received directly from the user can be used by ayeT-Studios to send the user newsletters and information on ayeT-Studios offers. The user can withdraw this consent by objecting at any time via email at no charge. The user will have the opportunity in every information and newsletter sent by ayeT-Studios to unsubscribe or send a cancellation notice via mail.
If the user voluntarily shares personal information on request by ayeT-Studios, then ayeT-Studios will use this information with his or her consent so that the user receives personalized special offers.
7. Sharing of Personal Information
Personal and pseudonymized user data is used solely by ayeT-Studios. It is not shared with third parties. Information received by third parties about user behavior is received only without being able to attribute it to a specific person.
ayeT-Studios will use and when necessary share personal information in the course of fraud prevention and detection.
ayeT-Studios will transmit user’s personal information to advertisers and resellers only when the user redeems a promotional offer of such a partner company participates in a survey and the information is required for processing or for participation in the survey.
ayeT-Studios will not provide third parties with email addresses or information from the communication with customer support or other information volunteered to ayeT-Studios.
8. Changing or Deleting Personal Information
The user and publisher-user can change or delete his personal information at any time. The user or publisher-user can as well contact firstname.lastname@example.org if they would like ayeT-Studios to change or stop using their information. ayeT-Studios will change or delete the user’s or publisher-user’s information as quickly as possible. However, ayeT-Studios points out that due to technical and organizational constraints, it is possible that some ongoing measures or those that have not yet begun may continue to be carried out after the request for deletion to ayeT-Studios has been made.
9. Disclosure of personal information
ayeT-Studios will disclose all of the information stored about the user or publisher-user immediately and unchanged on request by the user or publisher-user. The information will always be conveyed in electronic form via email. Exceptions might be made after consulting the ayeT-Studios support.
11. Support and Contact
When contacting us, we keep a record of that correspondence and collect your email adress and other information in that matter as stated above. This will only happen for archival purposes as well as for further correspondence and optimization of our website and services. Your email adress will not be used, transfered or sold.
ayeT-Studios GmbH, August 2016